Oct 2019-Current
Critical Care Nurse Manager • Nursing Administration • Wellstar Health System Douglas Hospital
• Responsible for 24-hour oversite of a 16 bed ICU with an 8-bed overflow unit.
• These responsibilities include clinical, financial, human, and material resources.
• Collaborated closely with Critical Care medical director and Vice President of Medical Affairs to coordinate care, surge planning, and resource management during covid 19 pandemic.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Administered disciplinary action for employee performance deficiencies, infractions and conduct issues after consulting with employees and HR staff.
• Recruited, hired and evaluated staff to take corrective action and meet departmental goals.
• Planned Critical Care departmental budget by managing staffing and scheduling to remain within budget constraints.
• Received and researched complaints from families, patients and clinical staff in order to resolve concerns to full satisfaction.
• Coordinated employee schedules and job assignments.
• Developed policies to align procedures with system strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
May 2018-Oct 2019
Assistant Nurse Manager • Nursing Administration • Wellstar Health System Douglas Hospital
• Collaborate with the Nurse manager to enhance the delivery of care of critically ill patients among staff.
• Monitor unit productivity daily, audit core measures, agenda planning, timekeeping, scheduling, patient and staff rounding are a few of the key responsibilities of this role.
• Always seeks opportunities for improvement and works with multiple PI projects to ensure our patients get the best care possible.
• Established relationships with nursing, physicians, advanced practice providers, and the interdisciplinary team to create strong partnerships in the care and safety of our patients.
• Works closely with and supports the house supervisors overnight.
• Administered disciplinary action for employee performance deficiencies, infractions and conduct issues after consulting with employees and HR staff.
• Recruited, hired and evaluated staff to take corrective action and meet departmental goals.
June 2016-May 2018
Staff Nurse • Charge Nurse • Wellstar Health System Douglas Hospital
• Bedside care of critically ill patients to include use of moderate sedation, mechanical ventilation, vasoactive medications, paralytics, thrombolytics, antiarrhythmics, therapeutic hypothermia, balloon pumps, rotoprone, CRRT, and patients with multiple comorbidities, and disease processes.
• As charge nurse my responsibilities include coordinating care and staffing for a 16-bed unit, responding to code blues hospital wide, mediating complaints or concerns from staff, patients, families, providers, and other members of the interdisciplinary team.
• Collaborating with management to improve patient flow, precept new staff, and acting as a resource person for all other staff members while maintaining my own patient assignment.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Organized and delegated tasks during rapid response and high-pressure code situations.
• Liaised with various stakeholders, including physicians and ER staff, to reduce critical minutes between admission and treatment, effectively boosting positive patient outcomes.
• Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
I started my career with Wellstar in 2016 and quickly went from staff nurse, to relief charge nurse, to charge nurse, then assistant nurse manager and currently the clinical nurse manager.
Key Nursing Accomplishments:
▪ Increased Great Places to Work score by 47% during a pandemic.
▪ Decreased nurse turnover by 13%.
▪ Achieved first and second place in Georgia Hospital Associated Patient Safety and Quality Awards.
▪ Prepared and submitted application for Beacon designation (awaiting results).
Aug 2014- May 2015
Staff Nurse ICU • Nursing • Christus Health System Spohn Shoreline Hospital
• After transferring to this department as an RN my role included bedside care of 1-3 critically ill patients including the use of moderate sedation, mechanical ventilation, vasopressors, paralytics, thrombolytics, therapeutic hypothermia, and antiarrhythmics to name a few.
• I also became a member of the hospital-wide code blue team in a 400+ bed facility.
• Counseled and educated patients and caregivers on diagnoses, chronic disease self-management, wound management and medications.
• Partnered with interdisciplinary healthcare teams to formulate individualized treatment plans to deliver high-quality patient care.
• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
• Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
• Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
Dec 2011- Aug 2014
Staff Nurse/Charge Nurse Med-surg Tele • Nursing • Christus Health System Spohn Shoreline Hospital
• As a registered nurse at this facility, I managed care for up to 6 med-surg/telemetry patients and supervised assistive personnel.
• Managing patient care includes nursing process, educating patients and their families, orienting and training new staff, superior communication skills to not only communicate with patients and family members with varying levels of education and understanding but also effectively communicate with physicians and other members of the interdisciplinary team effectively.
• As a charge nurse my responsibilities included coordinating care and staffing for a 34-bed unit, mediating complaints or concerns from staff, patients, families, physicians, and other members of the healthcare team; collaborating with management to improve patient flow, mentoring and acting as a resource person for all other staff as well as maintaining care of my own patient group.
• Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
• Built and maintained excellent rapport with patients and loved ones.
• Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Precepted and mentored new staff, graduate RNs and ancillary staff.
Key Nursing Accomplishments:
▪ Member of hospital wide Code Blue team
▪ Core member of Patient Experience Committee
▪ Unit representative for Medication Safety Committee
▪ RN representative Unit Based Council (nominated by my peers)
▪ BLS/ACLS Certified
▪ One Path partner (Role nominated by my peers as someone committed to improving patient safety)
▪ NIH Stroke Scale Certified
Feb 2007- Dec 2011
Cardiac Monitor Technician • Nursing Support • Christus Health System Spohn Shoreline Hospital
• As a Tele tech, I was responsible for monitoring up to 80 patients at one time in a centralized telemetry unit.
• In this role, I monitored cardiac rhythms for subtle and critical changes, reported and documented my findings per institutional policy, performed 12 lead EKGs, and communicated with other members of the health care team to ensure safe, quality patient care.
• Operated and maintained telemetry equipment with focus on safety and proper functionality.
• Analyzed cardiac rhythms and reported results to nursing staff or physicians.
• Operated diagnostic systems, adhering to all protocols to minimize machine damage and patient injury.
• Collaborated effectively with interdisciplinary teams to deliver quality patient care.
• Supported department document improvement and assisted with implementation.
Feb 2003 – Sep 2006
Telemetry Technician and Lead Health Unit Coordinator – Providence Alaska Medical Center – Anchorage , Ak
My duties as the lead Health Unit coordinator included: transcribing orders, communicating
information between the team leader, admitting, and nursing staff, maintaining accurate
patient records, transcribing MARs, computer order entry, operating and troubleshooting
office equipment, scheduling appointments and procedures for both inpatients and
outpatients, I assisted in training new staff and helped develop the competency checklist for
both the HUC and Monitor tech positions, and I was the person responsible for the ordering of
all supplies on the 44 bed Progressive Care Unit. This included all office supplies, forms, stock
paper, and floor stock supplies. My duties as a monitor tech included observing, recording,
interpreting, and reporting cardiac rhythms to the licensed personnel. I assisted nursing staff
with lead placement and troubleshooting of telemetry equipment, coordinated admissions,
discharges, and transfers, answer patient call lights, program staff beepers, maintain
supplies, and help in the training of new staff.
Key Telemetry Accomplishments:
BLS Instructor for 4 years
• Selected to provide the computer training for the in house health unit coordinator training
program.
• Core member of the Clinical Informatics council responsible for designing the electronic
• medical record system utilized by the entire Providence network. A two year project
• undertaken with McKesson Solutions as developers.
• Trained in Six Sigma methodologies and became a facilitator for “CAP” (Change Acceleration
• Process) and “Work-Out” for several Six Sigma projects.
May 1995 – Apr 1997
CNA/Endoscopy Tech/Unit Clerk/Assistant Activities Director – Wrangell Medical Center – Wrangell, AK
As a CNA at this facility I assisted licensed nursing staff in the care of patients and residents.
Working in this small rural hospital with limited support staff gave me the opportunity to
work in all areas including radiology, sterile processing, emergency room, acute care,
operating room, long term care, and administration. My duties included assisting patients
with ADLs, assisting licensed personnel with procedures, EKGs on both inpatients and
outpatients, central sterilization of instrument trays used in the hospital and local physician’s
offices. In the long term care wing of the hospital I worked with the Activities director to
provide daily activities and entertainment to as many as 17 residents with many culturally
diverse backgrounds. As a unit clerk I transcribed orders and manually scheduled orders since
no computer entry system was available. I coordinated admissions, discharges, transports out
during medevac situations, scheduled appointments, performed EKGs and Holter monitor
testing. I also began training as an endoscopy technician and assisted the Internal medicine physicians that came to town with their procedures. This included set up and cleaning of
equipment, assisting with the camera and scope during the procedure, obtaining specimens
during procedures, and assisting the physician as needed.
Key CNA/Endoscopy Tech/Unit Clerk/Assistant Activities Director Accomplishments:
The first CNA endoscopy tech within the facility. Previous positions held only by LVN.
Frequently selected to escort non critical patients to appropriate out of town facilities on
commercial or private aircraft.
Feb 1999 – May 2000
Advanced Unlicensed Assistant/Unit Clerk/Monitor Tech – Baptist Medical Center – Oklahoma City , OK
At this facility I took several in hospital courses including the cardiac rhythm recognition
course. After successfully completing the course I worked as a monitor tech in a 12 bed CCU.
I watched not only the 12 patients within the unit but also patients throughout the hospital on
remote tele. In addition to “in house” remote tele patients I also monitored patients in 3 other
remote hospitals in Hobart, Blackwell, and Lawton Oklahoma. At any time I had the potential
to be monitoring 60 patients at a time. After becoming fluent with my duties as a monitor
tech I took the AUA course which gave me the opportunity on the floor to provide more
advanced care to the patients I cared for. My training allowed me to provide wound care,
suture removal, NG tube insertion, foley catheter insertion, phlebotomy skills, suctioning of
mechanically ventilated patients, and creating aseptic and sterile fields for procedures. My
last training course enabled me to work as a health unit coordinator. I transcribed orders into
a computer order entry database system called C PRO. This position gave me the opportunity
to see how all the processes work together.
Key AUA/Unit Clerk/Monitor Tech Accomplishments:
Cross trained into several job roles successfully
Core member of the patient satisfaction committee